Contact Us 

Welcome to the Cranes Direct contact page. We have worked hard to include all of the necessary information on our website, including product and equipment details, sizes, lifting capacities, delivery expectations, returns policies, equipment uses and applications, and terms and conditions. 

If you are not able to find what you are looking for, take a look at our extensive FAQ page, where we have provided answers to both common and uncommon questions. If this still does not satisfy you; please do get in touch with us here. 

We love hearing from all of our customers and clients, whether this is to have feedback given, deliver answers to questions, receive a complaint or a suggestion, or just for a chat about the lifting gear and material handling industry!

Contact Us

Please do get in contact with us; we love hearing from our customers

Contact information

There are several different ways that you can get in touch:

Visit us

We are open Monday – Friday, 8 am – 5 pm. You can find us located at:

Cranes Direct

Units 16 & 17 The Wallows Industrial Estate

Brierley Hill


Please refer to the above map for our exact location.

Phone us

If you would prefer to contact us by telephone, give us a call on 01384 76961 to speak to one of our customer service personnel or sales agents. Our phoning hours are Monday – Friday, 8 am – 5:30 pm.

If you are unable to speak to one of the team, please do leave us a message and we’ll get back to you as quickly as possible.

Contact form

PLEASE NOTE: by contacting us via this website/contact form you consent to us to contact you via the information you have supplied here. We do not pass on your details to any third party. This is to comply with the GDPR regulations 2018.

Image credits to Paladin Zhang.

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